How can I help?

Business processes, documentation and people management.

Call me today.


People & Culture

Team culture should be considered critical to any business strategy. Creating a culture that focuses everyone in the same direction, supporting a common vision, is just good business.

Ensuring that everyone not only understands what is expected of them, but that they are committed to the business and their teammates, will enhance everyone’s work life and ultimately contribute to the success of the business.

A positive employment relationship where everyone is respected for their contribution, is more likely to result in higher productivity for the business through employee motivation and increased job satisfaction.

As a member of the HR institute of NZ, and with over 18 years personnel management and employment relations experience, I am passionate about people and team culture.

If you need some advice on a specific area of concern, or require more in-depth personnel management support, Contact Me to discuss your people related needs.

Business Operations

How well your business operates depends entirely on your team, and how effective your systems and processes are. Your business systems and processes act as the framework supporting everything you do and can include office administration and accounts, personnel management, health and safety, inventory management and business documentation.

Failing to have effective and efficient systems in place can lead to poor productivity, fragmented employment relationships and ultimately a negative effect on the profitability of the business.

Recognising the need for a new system, process or document is the first step, knowing what and how to implement it can be more difficult, not to mention we are often time poor. I can work with you in developing and implementing relevant business systems and documentation to help you streamline your business. 

If you and your team are struggling with current systems and processes, or you need something new to be developed and implemented Contact Me today to see how I can help.

“Having worked with Mel in the past on various projects for our business, she was the obvious choice for me to call on to assist me in supporting our Board and Management Team whilst we transitioned through a growth phase. Once again, her depth of experience and professionalism meant she was able to slot into the team and take care of what needed to be done, so I could focus my attention on other areas of the business. As always, she was responsive and passionate about ensuring she produced a high standard of work, and endlessly positive and committed to Miro’s Kaupapa.”

Liz Te Amo

Chief Executive Officer, Miro Trading Limited Partnership

“Mel was recommended to us to assist with developing our health and safety management system, and we have been very happy with the outcome. She took the time to understand our business at the outset, ensuring what was developed was relevant to us. Not only was the project completed successfully, but her ongoing support and advice is invaluable.

We have found her to be very responsive, works quickly, provides excellent communication and feedback and returns quality work. Needless to say, Mel has become our external resource of choice and I consider her a part of out extended team.”

Peter Chapman - Managing Director

Managing Director, Intaks NZ Limited

“We initially engaged Mel, to assist our team in developing some of our internal systems, starting with our health and safety management system. As we were a new organisation at the time, we didn’t have depth of experience in these areas, and she was able to seamlessly integrate with our team, assisting us in developing what was required to continue to grow. She has provided us with invaluable support and advice, while working alongside us, which has allowed our new systems to be embedded into our organisation. She was always responsive and passionate about the success of our business. She produced a high standard of work at all times and was reliable and efficient.”

Liz Te Amo

Interim General Manager, Miro Trading Limited Partnership

“I regularly engage Mel to assist us with the development of various business documentation ranging from health and safety, environmental, quality and project management. I have always found her to be great to work with, a valuable team member. She provides professional, accurate and efficient service, and is a reliable and accessible resource for your business”

Daniel Walter

HSE Manager, Classic Group

“Melanie has supported us with a number of projects and systems implementations. Melanie is swift in determining good solutions for our business and helping us to implement. Melanie is organised and structured in her approach to project management and gets the job done.”

Chelan Burton-Brown

CFO/General Manager, Plus Group Horticulture Limited

“Mel has been a great resource, helping us completely overhaul our H&S system. Setting up these systems is a lot of work, so her advice has been invaluable; she even did a lot of the hard work for us when we needed it. We will certainly utilise her services again in the future.”

Bram Smith

COO, Robotics Plus

“As a recent start-up, we needed assistance with setting up our core business documentation. We engaged Mel to assist us with this, and are very happy with the results. We received professional, attentive and efficient service from Mel, With the advice being professional yet plain and simple and relevant to our business offerings, i have found her to be a great resource for our business, and will continue to seek her assistance where required, in the future.”

Mark Dowling

Director, CAD1NZ